For US Audiences Only
For US Audiences Only

CystadropsCARE: copay assistance, reimbursement support, education.

 

CystadropsCare offers ongoing support tailored to meet the needs of people using CYSTADROPS and their caregivers.

The many CystadropsCare services are provided to you directly by Recordati Rare Diseases, the maker of CYSTADROPS, or through the specialty pharmacy Anovo, which dispenses CYSTADROPS.

GETTING STARTED CYSTADROPS

The team at our Specialty Pharmacy Anovo is committed to getting CYSTADROPS to you when you need it.

  • Get a Prescription: Your doctor must send a prescription for CYSTADROPS directly to Anovo Specialty Pharmacy.
  • Anovo Support: Once your prescription is received, the team at Anovo will contact you to guide you through the next steps, including financial assistance options, insurance coordination, and delivery arrangements.
  • Patient Liaison (PL) Program: Enroll into a Patient Liaison Program for personalized one-on-one support.
Cystadrops pharmacy

Have questions about your CYSTADROPS prescription?

Call 866-925-6212

PATIENT LIAISON (PL) PROGRAM: PERSONALIZED SUPPORT

A Patient Liaison, or PL, can provide one-on-one personalized support to people using CYSTADROPS and their caregivers:*

  • Provides education about cystinosis and how it affects your eyes.
  • Helps you prepare for doctor appointments.
  • Helps answer your questions about CYSTADROPS, including questions about administering CYSTADROPS.
  • Connects you to cystinosis resources.
  • Provides PL program services in Spanish, if requested.

TO GET STARTED, COMPLETE THE OPT-IN ENROLLMENT FORM:

COMPLETE THE OPT-IN FORM

THE PL WILL CONTACT YOU UPON RECEIPT OF THE OPT-IN FORM.

*These services are provided at no additional cost to you by Recordati Rare Diseases (the maker of CYSTADROPS) to help you manage your CYSTADROPS therapy. For medical care, please contact your doctor or nearest urgent care provider.

 

Si usted habla Español?

Por favor llene el formulario de inscripción al program de apoyo y asesoría para pacientes y cuidadores. Su PL- asesora personal se comunicará con usted.

 

ACCESS TO FINANCIAL ASSISTANCE

We are committed to making CYSTADROPS affordable and accessible. Comprehensive financial assistance for CYSTADROPS includes $0 copay for eligible patients with commercial insurance.

If your insurance company or financial situation changes, affecting your ability to pay for CYSTADROPS, you should contact Anovo. Anovo will be happy to work with a new insurance provider or help determine if you qualify for assistance in paying for CYSTADROPS.

A patient assistance program is available for eligible uninsured or underinsured patients.

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INDICATIONS AND IMPORTANT SAFETY INFORMATION

Important Safety Information

Before starting CYSTADROPS, tell your healthcare provider (HCP) about all your medical conditions, including if you are pregnant or plan to become pregnant, breastfeeding or plan to breastfeed. Tell your HCP about all the medicines you take, including any prescription and over-the-counter medicines, vitamins, or herbal supplements.